Formed by the modelers of the late 1960's, Squadron Mail Order is the oldest and most reliable mailorder firm in the United States specializing in military models, books and modeling supplies. For over 30 years we have scoured the world to find and present the finest quality and greatest variety of modeling supplies to the modeling fraternity.

51,000 sq. ft and over $2,000,000 of inventory to serve you.


Our goal is - and has been - to provide the modeling fraternity with fast, efficient service at fair prices. Unlike many web stores who seem to be list collectors, we maintain a large warehouse in Carrollton, Texas, a suburb of Dallas. Filling this warehouse is some $2,000,000 of modeling related items to back up our motto:

"When you order it from us, we don't order it from them, we ship it."
We really mean it when we say:
Orders are normally shipped in 24 hours.

Our Customer Service people handle orders that come in by fax, phone, e-mail, the web, or postal mail, keying each order into the computer.



After an order is processed, it is assembled, even if the kit you wanted is on the top shelf. Each order puller initials the order blank.
There are 38 rows of shelving units chock full of kits looking for a home. When walking through the shelves its hard to believe that we can be out of an item.


After an order is pulled, it goes to the checking table to make sure the correct kits have been picked by the order puller. Each order is initialed by the checker.
After being checked, the orders then go to the packing table where the number of items is again counted as a final check, and then packed and labeled for shipping.


Half of our building is devoted to what we call bulk storage, where we unload trucks and containers and store kits by the case before they are put on the shelf.
The bulk storage area is about 20,000 sq. ft and is 18 ft clear. We use two Raymond forklifts to handle the huge bulk cases of kits that we receive from overseas.
 
 

Macky Sue is well known to modelers all over the world. When they are looking for a particular kit or have a problem, she is the one they often turn to.


While we are not able to accommodate shoppers, Squadron Mail Order customers passing through Dallas are always welcome to stop by for a tour of the warehouse to see how and where their orders are processed and shipped, as well as meet some of the people who handle their orders.